Please make note there are 2 ways of gaining support,
1) Login to your Support and Billing portal at http://www.MyParagonHost.com
- Use your email address you have on file
- If you forgot your password, please use the "forgot password link"
2) Send an email to email@example.com
- Be sure to add firstname.lastname@example.org to your address book and add to your allow list
- Be sure to check your junk mail folder for response from our support team in case you did not add a allow action as noted above.
3) We offer 24/7 by 365 days a year support ONLY by the above 2 methods.
- Support requests direct to sales / engineering or anything other than email@example.com may or "may not" be responded to.
- Understand the time of day may effect response time.
Tuesday, July 19, 2011