Alert : Support for all Web and Email Services

Tuesday, July 19, 2011

Support Alert:

Please make note there are 2 ways of gaining support,

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1) Login to your Support and Billing portal at http://www.MyParagonHost.com

- Use your email address you have on file

- If you forgot your password, please use the "forgot password link"

2) Send an email to support@paragonhost.com

- Be sure to add support@paragonhost.com to your address book and add to your allow list

- Be sure to check your junk mail folder for response from our support team in case you did not add a allow action as noted above.

3) We offer 24/7 by 365 days a year support ONLY by the above 2 methods.

- Support requests direct to sales / engineering or anything other than support@paragonhost.com may or "may not" be responded to.

- Understand the time of day may effect response time.

Thank you,

Support Engineerring

support@paragonhost.com